South Dakota Department of Social Services

Effective November 13, 2017, all pharmacy related calls (to include prior authorizations) will be handled by OptumRx. Member and eligibility questions will continue to be answered by South Dakota Medicaid.  The contact information for OptumRx is listed below:

• Help Desk:                                                      (855) 401-4262                       Optum Rx
• FFS Pharmacy Prior Authorization support:      (855) 401-4262                       Optum Rx
• FFS Pharmacy Prior Auth. Fax Number:            (800) 527-0531                       Optum Rx 

Welcome to Health Information Designs' South Dakota Department of Social Services Prior Authorization Web page.

On this site you will find all of the forms needed to request a Prior Authorization. Please download the proper form, and fill it out COMPLETELY. Please fax the completed form to 1-866-254-0761. If you need further assistance, please contact us at 1-866-705-5391.

For other information regarding South Dakota Department of Social Services, click here.

Most of the documents on this site are in .pdf format. In order to download and print these documents correctly, we recommend downloading and installing the latest version of Adobe Acrobat Reader.